The Virtual Customer Service Support Representative program provides guidelines for emerging technologies such as Internet Chat, Email, Social Media, and Telephone. Participants will learn various hands-on and interactive scenarios to develop the foundation of customer care skills needed to provide service excellence. The foundation for a business's success is quality customer service; program participants learn to build life-long customer relationships by developing effective customer-care strategies. Program Overview - Click Here
Program Start Date | (In-Person Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Tuesday. July 05, 2022 | Tues. & Thurs. (In-Person Classroom) | 05:30 pm to 07:30 pm | 7 Weeks |
During the COVID-19 pandemic, we’ve never stopped giving teenagers the media literacy and action-taking skills they need to be successful. Courses include social media strategy & management, media relations, and entrepreneurship. Get ready to create share-worthy content for local business owners; these courses will teach youth participants how to use social media beyond entertainment but as a future occupation. Business owners never have time to fully understand the latest social media youth in every continent have become lucrative social media influencers for small and national companies. Learn the key social media specialisms, including social campaign management, audience engagement, and content marketing. Program Overview - Click Here
Program Start Date | 100% Virtual Classroom Participation | E-Learning Self-Paced | Duration |
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Tuesday. July 05, 2022 | Wed. & Fri. 6:30 pm - 7:30 pm (Virtual Classroon) | Tues. Thurs. Sat. (E-Learning) | 6 Weeks |
The Future Pilots experience is inquiry-based STEM in the fullest sense! STEM comes to life in our introductory course, Drone Technology Fundamentals. Students discover, take risks, fail, and try again as they engage in real-world teamwork, problem-solving, and intentional career exploration. Future Pilots makes drone technology and flight knowledge tangible, hands-on, and inclusive. Program Overview - Click Here
Program Start Date | (In-Person Classroom) | Timings | Duration |
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Friday. July 08, 2022 | Friday & Saturday (In-Person Classroom) | 05:30 pm to 07:30 pm | 6 Weeks |
The Metro Detroit Career Bootcamp is an opportunity for job seekers to learn and prepare for the Microsoft Office Specialist (MOS) Certification examination and demonstrate that you have the skills needed to get the most out of Microsoft Office software. Having a Microsoft Office Specialist certification could mean more in annual salary than uncertified job seekers for working professionals. The GPSDetroit Credit® financial education program can help people of all ages enhance their financial skills and develop positive credit management skills. The curriculum provides participants with practical knowledge, skills-building opportunities, and resources to confidently manage their finances. Program Overview - Click Here
Program Start Date | In-Person Classroom | Timings | Duration |
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Friday. April 01, 2022 | Friday (In-Person Classroom) | 06:30 pm to 07:30 pm | 4 Weeks |
A virtual office assistant can be part-time or full-time, depending on your requirements. This the perfect occupation for seniors, stay-at-home moms, students, career changers. A Virtual Office Assistant is the “essence” of solutions for small businesses and corporations. Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Saturday. April 02, 2022 | Saturday Only (In-Person Classroom) | 1:00 pm to 5:00 pm | 3 Weeks |
Tuesday, April 05, 2022 | Tuesday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 3 Weeks |
Saturday. April 30, 2022 | Saturday Only (In-Person Classroom) | 1:00 pm to 5:00 pm | 3 Weeks |
Tuesday. May 03, 2022 | Tuesday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 3 Weeks |
The foundation for businesses success is quality customer service; program participants learn to build life-long customer relationships by developing effective customer-care strategies. Participants will learn various hands-on and interactive scenarios. Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Saturday. April 02, 2022 | Saturday Only (In-Person Classroom) | 1:00 pm to 5:00 pm | 7 Weeks |
Tuesday. April 05, 2022 | Tuesday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 7 Weeks |
Saturday. May 07, 2022 | Saturday Only (In-Person Classroom) | 1:00 pm to 5:00 pm | 7 Weeks |
Tuesday. May 31, 2022 | Tuesday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 7 Weeks |
Business Lead Generators are the first step in the sales and marketing process of stimulating and capturing interest in a product or service for the purpose of developing a sales pipeline. This would be a great entry-level position for candidates interested In working from home. Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Monday. April 04, 2022 | Monday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 5 Weeks |
Monday. May 16, 2022 | Monday Only (In-Person Classroom) | 6:00 pm to 10:00 pm | 5 Weeks |
Are you a self-starter, self-motivated? The Methodology for Business Development & Business-to-Business Sales is to learn methods to develop new customer relationships, maintain current customer relations. In this program, students will learn business development strategies. Communicate and meet with prospects and clients to acquire new business opportunities. Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Thursday. April 07, 2022 | Thursday Only (Classroom) | 6:00 pm to 10:00 pm | 16 Weeks |
The Office Executive Administrative Assistant program is designed to prepare students for an entry level position as an executive administrative assistant. The program will cover important business concepts such as accounting, office, communications, and more.Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Wednesday. April 06, 2022 | Wednesday Only (Classroom) | 6:00 pm to 10:00 pm | 10 Weeks |
Wednesday. June 22, 2022 | Wednesday Only (Classroom) | 6:00 pm to 10:00 pm | 10 Weeks |
This program can prepare students to manage a small business in various industries, from retail to service-focused businesses, develop the skills for in-demand positions at Store Management, General Management, Operations Management, and several other positions. Studying at your own pace, you will learn how to effectively plan, structure, and run a small business. From talent acquisition to cash flow, our small business training can help you succeed in a challenging business world and make tangible progress toward your goals. Program Overview - Click Here
Start Date | (Classroom) and Online (Self-Paced Learning) | Timings | Duration |
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Saturday. September 10, 2022 | Saturday Only (Classroom) | 1:00 pm to 5:00 pm | 34 Weeks |