The Virtual Customer Service Support Representative program provides guidelines for emerging technologies such as Internet Chat, Email, Social Media, and Telephone. Participants will learn various hands-on and interactive scenarios to develop the foundation of customer care skills needed to provide service excellence. The foundation for a business's success is quality customer service; program participants learn to build life-long customer relationships by developing effective customer-care strategies. Program Overview - Click Here

During the COVID-19 pandemic, we’ve never stopped giving teenagers the media literacy and action-taking skills they need to be successful. Courses include social media strategy & management, media relations, and entrepreneurship. Get ready to create share-worthy content for local business owners; these courses will teach youth participants how to use social media beyond entertainment but as a future occupation. Business owners never have time to fully understand the latest social media youth in every continent have become lucrative social media influencers for small and national companies. Learn the key social media specialisms, including social campaign management, audience engagement, and content marketing. Program Overview - Click Here

The Future Pilots experience is inquiry-based STEM in the fullest sense! STEM comes to life in our introductory course, Drone Technology Fundamentals. Students discover, take risks, fail, and try again as they engage in real-world teamwork, problem-solving, and intentional career exploration. Future Pilots makes drone technology and flight knowledge tangible, hands-on, and inclusive. Program Overview - Click Here

The Metro Detroit Career Bootcamp is an opportunity for job seekers to learn and prepare for the Microsoft Office Specialist (MOS) Certification examination and demonstrate that you have the skills needed to get the most out of Microsoft Office software. Having a Microsoft Office Specialist certification could mean more in annual salary than uncertified job seekers for working professionals. The GPSDetroit Credit® financial education program can help people of all ages enhance their financial skills and develop positive credit management skills. The curriculum provides participants with practical knowledge, skills-building opportunities, and resources to confidently manage their finances. Program Overview - Click Here